RecoveryPlus is a medically supervised, home-based virtual care program designed to improve your health and quality of life with a dedicated team behind you β including nurses, exercise physiologists, dietitians, care managers, and nurse practitioners. Through personalized care plans, daily remote monitoring, nutrition guidance, and consistent check-ins, we help you manage chronic conditions while building healthier routines that fit your life β all from the comfort of home.
RecoveryPlus specializes in Chronic Care Management (CCM) and virtual cardiac rehabilitation for patients managing:
- Heart Failure (CHF), Coronary Artery Disease, Atrial Fibrillation, Cardiomyopathy
- Hypertension, Type 2 Diabetes, Hyperlipidemia
- COPD, Chronic Bronchitis, Sleep Apnea
- Chronic Kidney Disease, Peripheral Arterial Disease
- Stroke recovery, Alzheimer's / related dementia, Chronic Pain
- Any patient managing 2 or more qualifying chronic conditions
No. RecoveryPlus is a structured ongoing care program, not a one-time video visit. The key difference is continuity β we monitor your health daily, call you weekly, and coordinate your care over time. You have a consistent team that knows your history, not a new provider every session.
Each morning, you take your readings using your provided monitoring devices β blood pressure, weight, and oxygen saturation. These sync automatically to our clinical team. Once a week, your dedicated care manager calls to check in on your symptoms, medications, exercise progress, and any questions. Depending on your care plan, you'll also have sessions with a dietitian or exercise physiologist, plus opportunities to join virtual group classes and webinars.
Enrollment starts with a referral from your doctor β your primary care physician, cardiologist, or any specialist. They complete a brief Physician Referral & Order Form and submit it to us. Once we receive it, our team contacts you within 24β48 hours to walk you through enrollment, consent, and equipment setup. You can also call us directly at 800.242.6221 to learn more or start the process.
Medicare beneficiaries managing two or more chronic conditions that are expected to last at least 12 months are eligible for Chronic Care Management (CCM). Patients with qualifying cardiac conditions may also be eligible for virtual cardiac rehabilitation. Ask your doctor β they can quickly confirm your eligibility based on your diagnosis history.
Yes. RecoveryPlus works alongside your existing care team β it doesn't replace any of your physicians or specialists. We coordinate with all your providers, share relevant updates when clinically important, and help ensure care plan recommendations from all your doctors are actually being followed between appointments.
In most cases, yes. RecoveryPlus CCM is designed to complement your existing care β including home health visits. We fill the gaps between your scheduled visits with daily monitoring and consistent care management. Check with your doctor or call us to confirm compatibility with your current services.
Yes β your referring physician remains in charge of your overall healthcare. RecoveryPlus works alongside your doctor, sharing clinically relevant updates and escalating to them when your condition requires a medical decision. We extend the support you receive between appointments; we do not replace your physician's role.
Our clinical team reviews your monitoring data daily. If something looks off β elevated blood pressure, unexpected weight gain, low oxygen levels, or a concerning symptom β our NP team assesses the situation and contacts you directly. If escalation is needed, we reach out to your physician with full clinical context so the right intervention happens quickly, before things worsen.
No. Your care plan is built specifically around your diagnoses, medications, lifestyle, and goals. It evolves as your health changes. Our dietitian guidance, exercise programming, and care management focus are all tailored to your specific conditions β there are no generic templates.
Depending on your care plan and diagnoses, you may receive a blood pressure cuff, digital scale, pulse oximeter, and a connected hub that transmits readings to our clinical team. All devices are provided at no cost to you and shipped directly to your home. Our team walks you through setup when they arrive.
No. Our devices are designed to work without smartphones or complex internet setup. Most use built-in cellular connectivity β you take your readings and they transmit automatically. If you have a smartphone or tablet, app-based options are also available. Our support team will find the setup that works best for you.
For most patients, daily monitoring is recommended β typically first thing in the morning before eating or taking medications. Readings only take 2β3 minutes. Consistency matters more than perfection; your care manager works with you to build a routine that fits your lifestyle.
Our support team is always available to help. Call us at 800.242.6221 and we'll walk you through any questions or issues. Most of our patients are in their 70s and 80s and use the devices with no problems β the devices are designed to be simple and one-button-friendly.
Your RecoveryPlus team includes a dedicated Care Manager who handles your weekly check-in calls, Registered Nurses who review your daily monitoring data, a Nurse Practitioner who provides clinical oversight and manages any escalations, a Registered Dietitian for nutrition counseling, and a Certified Exercise Physiologist for safe exercise programming. Your team has full visibility into your data and care history.
We work to provide continuity of care with a consistent care manager assigned to you. In cases of scheduling or staffing changes, all team members have access to your full history so there is no loss of context in your care.
You can call us anytime at 800.242.6221 or email info@recoveryplus.health. Our team is available during business hours and monitors your daily readings for any urgent changes that require earlier contact.
Yes. RecoveryPlus services are covered under Medicare Part B as Chronic Care Management (CCM) and Remote Patient Monitoring (RPM). Medicare covers 80% of eligible services; your secondary or supplemental insurance often covers the remaining 20%. Most Medicare patients pay little to no out-of-pocket. Call us at 800.242.6221 to verify your specific coverage before enrollment.
Coverage varies by Medicare Advantage plan. We verify coverage on a case-by-case basis before enrollment. Contact us with your insurance information and we'll confirm your benefits before any services begin β no surprises.
Yes. We are in network with most commercial insurance plans. Coverage and out-of-pocket costs vary by plan, so we recommend contacting us before enrollment so we can verify your specific policy on your behalf β at no cost to you. Call us at 800-242-6221, email info@recoveryplus.health, or submit an inquiry and we'll check your coverage and let you know exactly what to expect before you commit to anything.
No upfront costs or equipment fees for eligible Medicare patients. All monitoring devices are provided as part of the program and covered under your Medicare RPM benefit. We will always confirm your coverage and walk you through any applicable costs before you are enrolled.
Referring is simple β three documents and you're done. Submit the completed RecoveryPlus Physician Referral & Order Form, the patient's most recent clinical note, and a patient facesheet. Submit by email to info@recoveryplus.health, fax to 866-242-7890, or online at RecoveryPlus.health. Our team contacts your patient within 24β48 hours and handles everything from there.
The form includes patient and physician information, a checklist of 25 qualifying chronic conditions (check all that apply), and physician orders for CCM/PCM services including exercise guidance, nutritional assessment, care management, and biometric monitoring. It also includes sections for Remote Patient Monitoring authorization and, where applicable, cardiac rehabilitation. The referring physician signs and dates β one form covers all services.
You remain the patient's primary physician and are responsible for their overall medical care and treatment decisions. RecoveryPlus manages the between-visit CCM layer independently β care management calls, monitoring, and patient support β and escalates to you when a clinical decision is needed. The referral form acknowledges this relationship explicitly.
Our team contacts the patient within 24β48 hours of receiving the referral. We handle consent, enrollment, and equipment delivery. The patient's first care management call is scheduled within 7 days of enrollment. Ongoing daily monitoring and weekly care calls begin immediately. You receive updates when clinically relevant β not for routine check-ins.
No. RecoveryPlus operates independently of your existing systems. Your team doesn't need new platforms, logins, or documentation steps. We route clinically relevant updates back to you through your existing communication channels β and only when a decision from your team is actually needed.
Communication is purposeful and minimal. Our NP team escalates only when a patient's condition warrants your clinical input β not for routine administrative items. When we escalate, we provide full clinical context (trending data, current medications, symptom timeline) so your team can act quickly and confidently. We adapt to your preferred communication method.
No β it's designed to reduce their burden. RecoveryPlus handles proactive outreach, medication questions, symptom triage, and routine care management. Your staff no longer fields daily check-in calls from your most complex chronic patients. We absorb that touchpoint and only bring your team in when clinical input is required.
Yes β this is one of our highest-impact use cases. For patients discharged with CHF, COPD, pneumonia, or post-cardiac event, RecoveryPlus activates within 24β48 hours of referral, providing structured daily monitoring and care management through the critical 30-day post-discharge window when readmission risk is highest.
CCM enrollment directly supports MIPS quality measures and HEDIS chronic disease management metrics. Patients are more adherent, better monitored, and arrive at appointments with 30 days of trended data β improving your quality benchmarks across chronic condition management domains. For value-based care contracts, RecoveryPlus-enrolled patients consistently outperform on utilization metrics.
RecoveryPlus serves as a structured transitional care bridge after discharge. Daily monitoring catches deterioration early β before it becomes an ED visit. Care managers reinforce discharge instructions and identify medication adherence gaps in the first 7β14 days, which is the highest-risk period. Published CCM and RPM data shows up to a 44% reduction in 30-day readmission risk and a 38% reduction in 90-day readmissions for enrolled patients.
Published RPM and CCM research shows unscheduled urgent office visits decline by up to 73% for enrolled patients, and clinician monitoring time per patient drops by approximately 43% when structured remote monitoring replaces phone-only outreach. For a practice referring 20 patients monthly, this translates to an estimated 70 hours of freed staff time per month and roughly 15 fewer unplanned visit coordination events. (Estimates based on published literature; individual results will vary.)
For cardiologists, RecoveryPlus provides daily trending of BP, weight, and cardiac symptoms for CHF, AFib, and CAD patients. This gives you longitudinal data between quarterly appointments β catching fluid retention, BP drift, and GDMT non-adherence before they require hospitalization. Patients enrolled in CCM show measurably higher adherence to guideline-directed medical therapy. Eligible post-event patients can also enroll in virtual cardiac rehabilitation.
For pulmonologists, RecoveryPlus monitors Oβ saturation, respiratory symptoms, and activity levels daily. Our care team is trained to recognize early exacerbation signals in COPD and chronic bronchitis patients. Inhaler adherence coaching is built into every care cycle. For patients with overlap syndrome (COPD + CHF), combined cardiac and respiratory monitoring is managed under a single program.
For primary care, RecoveryPlus provides panel management support β handling the continuous care layer for your highest-utilization Medicare patients. Patients arrive to appointments more prepared, more adherent, and with real data. This improves HEDIS and MIPS performance, reduces inbound call volume from worried patients, and frees appointment slots by shifting routine check-in needs to remote management.
Medicare beneficiaries managing two or more chronic conditions expected to last at least 12 months qualify for CCM. Eligible conditions include hypertension, Type 2 diabetes, CHF, COPD, CKD, CAD, AFib, hyperlipidemia, cardiomyopathy, sleep apnea, peripheral arterial disease, stroke recovery, Alzheimer's / dementia, and chronic pain, among others.
High-priority candidates include: patients with a hospitalization or ER visit within the last 90 days, known medication non-adherence, social isolation or limited support at home, multiple active chronic diagnoses requiring ongoing coordination, and patients with trending abnormal vitals or recent lab changes without a follow-up plan. We can also help you run a panel review to identify eligible patients β contact us to discuss.
In most cases, yes. CCM and home health serve different functions β home health provides episodic skilled nursing and therapy, while RecoveryPlus provides continuous between-visit care management. They are designed to be complementary. Verify with the patient's home health agency and confirm Medicare billing compatibility for the patient's specific plan.
